Work at Shadow Lake

• Ensure that all guests’ day-to-day necessities are taken care of

• Assist guests with hygiene (showering, toileting, shaving, etc.) as needed

• Ensure all dietary and healthcare needs are met

• Document and communicate any incidents

• Prepare communications that are sent home with guests (guest reports)

• Create and implement recreational activities and adapt them to guests’ needs

• Use positive behavior management strategies to de-escalate any situation

• Communicate with co-counsellors and other staff about guest needs

• Attend and contribute to all staff meetings

• Adhere to and enforce all Shadow Lake/Community Living Toronto policies and procedures

• Ensure guest safety while swimming, using water craft, or playing on water toys

• Check waterfront and equipment at regular intervals to ensure everything is in good working order

• Provide instruction on safe use of water equipment

• Operate motorboats and take guests for rides

• Provide first aid at waterfront when needed

• Assist in planning and implementing of evening program

• Encourage guests to take part in recreational activities when they are at the waterfront

• Assist with planning, set-up, and clean-up of daily program both on and off the beach

• When beach is closed (upon discretion of senior staff), assist in planning and implementing daily program activities

• When needed, assist counsellors with morning and/or night time routines

• Support guests during meal times

• Run a warm-up program each morning

• Adhere to and enforce all Shadow Lake/Community Living Toronto policies and procedures

• Assist camp coordinator with planning of the daily activity schedule

• Plan and implement all arts and crafts activities according to guest abilities and interests

• Create visual schedule of upcoming activities at camp

• Assist in the planning and implementation of evening program

• Assist counsellors in morning and/or night time routines

• Document and report incidents to senior staff

• Communicate with other departments to ensure the safety and security of guests

• Adhere to and enforce all Shadow Lake/Community Living Toronto policies and procedures

• Assist camp coordinator with daily activity schedule

• Plan and facilitate programs at camp

• Plan and implement evening programs

• Provide support to counselling staff and all guests

• Adjust activities to the needs and abilities of guests

• Encourage staff involvement in programs

• Plan outdoor activities with a backup plan in case of inclement weather

• Maintain excellent communications with all other staff

• Create programs that are consistent with weekly themes

• Create appropriate visuals that reflect the day’s activities

• Adhere to and enforce all Shadow Lake/Community Living Toronto policies and procedures

• Provide ongoing evaluation, support and feedback to overnight awake staff

• Evaluate the quality of service that guests receive

• Implement changes in services where and when necessary

• Analyze guest needs and provide the correct level of support through staffing

• Assist overnight awake staff in guest care when needed

• Intervene and help de-escalate situations when necessary

• Communicate with other camp staff to achieve a high level of support for guests

• Ensure regular and open communication with guests, families, and caregivers prior to, and during, camp sessions

• Ensure proper documentation of incidents and follow up if needed

• Facilitate staff meetings

• Assist with development and implementation of training week and continued training

• Adhere to and enforce all Shadow Lake/Community Living Toronto policies and procedures

• Provide ongoing evaluation, support and feedback to overnight awake staff

• Evaluate the quality of service that guests receive

• Implement changes in services where and when necessary

• Analyze guest needs and provide the correct level of support through staffing

• Assist overnight awake staff in guest care when needed

• Intervene and help de-escalate situations when necessary

• Communicate with other camp staff to achieve a high level of support for guests

• Ensure regular and open communication with guests, families, and caregivers prior to, and during, camp sessions

• Ensure proper documentation of incidents and follow up if needed

• Facilitate staff meetings

• Assist with development and implementation of training week and continued training

• Adhere to and enforce all Shadow Lake/Community Living Toronto policies and procedures

• Pour and administer medication in accordance with Community Living Toronto’s Medication Administration Standards

• Confirm medicals of all campers

• Provide first aid for staff and campers when needed

• Support staff team in any medical emergencies that may arise including seizures, behavioural escalations, etc.

• Ensure proper documentation of incidents and follow up if needed

• Communicate with other camp staff to achieve a high level of support for guests

• Adhere to and enforce all Shadow Lake/Community Living Toronto policies and procedures

• Ensure dietary restrictions are met by communicating with kitchen staff and counselors

• Prepare personal plates for more complex diets

• Communicate with families regarding special accommodations for guest diets

• Research and develop meal plans that abide by dietary restrictions of guests

• Support counsellors at meal times to ensure dietary restrictions are upheld

• Assist healthcare team in providing first aid

• Assist healthcare team with pouring and administering medications at meal times and at down times

• Intervene and help de-escalate situations as necessary

• Document and share incidences with other departments. Take follow-up actions where needed

• Plan and implement opportunities for guests with Prader-Willi Syndrome to get daily exercise

• Assist with the implementation of recreational programming at camp

• Adhere to and enforce all Shadow Lake/Community Living Toronto policies and procedures

• Maintain equipment through cleanliness, safety and basic maintenance

• Provide lawn care services, including mowing, trimming, raking, garden maintenance

• Complete minor paint jobs and repairs as needed, such as repairing damaged boats, fixing fence lines, and replacing lightbulbs

• Provide ongoing evaluation, support and feedback to the maintenance team

• Evaluate the quality of work performed by the maintenance team

• Implement changes in services when necessary

• Analyze maintenance needs and provide direction to the maintenance team

• Assist maintenance in their duties when needed

• Communicate with other camp staff to achieve a high level of service, maintenance, and safety

• Ensure proper documentation of incidents and follow-up if needed

• Assist with the implementation of any trainings that may be required

• Adhere to and guide staff to follow all policies and procedures of Shadow Lake/Community Living Toronto

• Maintain equipment through cleanliness, safety and basic maintenance

• Complete all lawn care services, including mowing, line trimming, raking, and garden maintenance

• Empty all outdoor garbage containers

• Collect recycling and bring to the entrance every Tuesday

• Sweep walkways

• Collect firewood

• Replace burnt light bulbs

• Repair damaged window screens

• Repair damaged boats

• Complete minor paint jobs as required

• Repair fence lines

• Make minor repairs to building as necessary

• Test water in the splash pad

• Sweep the dining hall and stage floors after every meal

• Damp mop hall and stage once a day

• Disinfect tables after each meal

• Clean dining hall chairs after every meal

• Disinfect chairs once a week

• Clean dining hall windows once a week

• Clean dining hall washrooms every day (toilets, sinks, counter tops, mirrors, stall dividers, sweep and wash floors, replace toilet tissue, and hand towels)

• Clean staff washroom in kitchen (as above)

• Vacuum entrance rug

• Sweep and damp mop entrance daily

• Replace hand towels in kitchen as needed

• Remove garbage after every meal

• Remove recycling material as needed

• Clean, disinfect, tidy and organize as assigned

• Support other areas of the team as required

• Place guest laundry in washers/dryers

• Fold camper laundry and organize laundry in labelled guest bags

• Return clean laundry to the guest cabins

• Sweep laundry room floor daily

• Wipe down washers and dryers daily

• Damp mop floor once per week

• Clean laundry sink daily

• Clean lint traps daily

• Fold and set aside any laundry not labelled

• Vacuum the office daily

• Assist office staff as needed

• Support other areas of the team as required

• Sweep and mop cabin and healthcare floors

• Clean washrooms (toilets, sinks, mirrors, faucets, divider stalls, showers)

• Replace supplies in bathrooms (soaps, toilet tissue, hand towels)

• Vacuum entrance rugs/carpets

• Disinfect surfaces including tables, chairs, door knobs, light switches and mattresses

• Wash windows (both doors and regular)

• Clean lightshades

• Sweep porches

• Remove garbage and recycling to outdoor bins

• Keep an inventory of supplies

• Pick up garbage around cabin line

• At the discretion of the maintenance and housekeeping coordinator or program manager, may be asked to help other members of maintenance team