COVID-19 Protocol - 2024

Before Coming to Shadow Lake Centre…

Vaccination

Guests:
- All guests are encouraged to receive up-to-date COVID-19 vaccinations, including booster doses, prior to attending camp. Vaccination is not mandatory; however, it is highly recommended to enhance immunity and protection.
- If a guest exhibits any COVID-19 related symptoms, they may be required to complete Rapid Antigen COVID-19 testing.

*It is required that individuals who test positive are picked up immediately so they can recover in the comfort of their own home. Please ensure there is a designated person who can pick up guests during their time at camp in case of emergency.

*Please note you will not need to provide proof of COVID-19 receipts unless requested.

Staff:
- All staff are encouraged to receive up-to-date COVID-19 vaccinations, including booster doses. Vaccination is not mandatory; however, it is highly recommended to enhance immunity and protection.
- If a staff member exhibits any COVID-19 related symptoms, they may be required to complete Rapid Antigen COVID-19 testing.

ADDITIONAL IMPLEMENTATIONS

If you have been in contact with someone confirmed to have COVID-19, and/or are feeling unwell, we ask that you stay home and do not attempt to attend camp. Please consult your primary health professional, local public health authority, or Telehealth Ontario (1-866-797-0000) to rule out COVID-19.

Upon Arrival at Shadow Lake Centre

Scheduled drop-off and pick-up times during our Check-in and Check-out days are no longer required, but please ensure guests are dropped off/picked up within the designated Check-in/Check-out time windows. The designated time window for Check-in is between 12 pm-4 pm on Sundays, and the designated time window for Check-out is between 9 am-12 pm on Saturdays.
Note: Guests will not be provided lunch upon their day of arrival to camp and upon their day of departure from camp.

Shadow Lake staff will be regularly monitoring all guests and staff for COVID-19 symptoms daily. Any individual who experiences symptoms will be asked to complete a Rapid Antigen COVID-19 Testing and may be required to be picked up from camp depending on test results and symptom severity.

Q&As

Q - What if there is a COVID-19 case at Camp?

A - In the event that an individual tests positive for COVID-19, the individual will be isolated from all other guests and will be sent home from camp. It is required that individuals who test positive are picked up immediately so they can recover in the comfort of their own homes. Please ensure there is a designated person who can pick up guests during their time at camp in case of an emergency.
- If a guest is in the same cabin as a positive case, they will not be required to leave, but will be required to take a RAT and will be closely observed for symptoms of COVID-19.

Q - What is the refund policy if my Guest can’t come to camp or is sent home?

A - If a guest tests positive prior to arrival and does not attend camp, they will receive a full refund for that session less a $100 admin fee.
- If a guest tests positive while at camp, they will be sent home as per the above & refunded a partial pro-rated amount for the time remaining less a $100 admin fee.

Cleaning

Community Living Toronto and Shadow Lake Centre are committed to the cleanliness and disinfection of high-touch surfaces such as light switches, taps, handrails, doorknobs/push plates, tables, and counters. These will be cleaned and disinfected upon observed use, as well as systematically throughout each day. We have also added additional handwashing stations and sanitizer throughout the camp.

Personal Protection Equipment

- Mask is no longer mandatory, but we are a mask friendly facility if staff or guests choose to wear it.

- It is highly recommended that staff wear a mask and gloves when providing personal care that may involve contact with bodily fluids.

Covid-19 Prevention

The most effective action in preventing COVID-19 at this time is preventative measures similar to those taken around cold and flu season, including:

  • Wash your hands often with soap and water for at least 20 seconds.

  • Use an alcohol-based hand sanitizer.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Avoid close contact with people who are ill.

  • Staying home when you are ill.

  • Cover your cough or sneeze with a tissue, then immediately throw the tissue in the garbage and hand-wash.

  • If you do not have a tissue, sneeze or cough into your sleeve or arm.

  • Clean and disinfect frequently touched objects and surfaces.

    If you have any questions, please contact us by email at shadowlake.office@cltoronto.ca or call: 905-640-6432.